With our 24x7 monitoring systems, we resolve many problems even before you notice them.

Otherwise, quick resolution to any issue is available when you contact us in one of the following ways:

  • one-click
    One-click technical support: We are just a click away. Systems Engaged provides live, real-time assistance to end users when needed. Simply start a trouble ticket or open up a chat window. We can instantly take control of your computer to resolve your problem while you watch.
  • Phone
    Phone Support: If you can’t reach us with your mouse, or prefer telephone support, we are ready to help.
  • Email
    E-mail Support: E-mail support is also available for less urgent requests for assistance or information.
  • Folder
    Incident Tracking: All support requests or trouble incidents are managed through our ticketing system ensuring the fastest response and resolution possible. It also serves as a record of the work being performed by our technical staff.
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Network Management

Managed service operations center with minute-by-minute reports of the health and activity of your network.

  • Monitoring of all network traffic and health
  • DNS Management
  • Vulnerability monitoring
  • Configuration, monitoring, and management of all network devices

On Site Service

  • Repairs and/or replacement of parts.
  • On site setup and ongoing maintenance of Windows OS workstations, servers and networks
  • Knowledge transfer or training to in-house administrators and end users.

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We help small businesses and non-profits achieve their goals through IT

We are a full service IT department for small businesses and non-profits that can’t afford or don’t require a full time IT department.

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Benefits of managed IT services

We provide CIO services to help you develop and maintain an IT plan according to your needs.

Proactive management with one-click technical support means fewer surprises allowing you to focus on your business.

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Freeing small businesses and non-profits to accomplish their mission since 1984.