We offer hardware and software assets management, 24x7 monitoring services, and a full range of scheduled maintenance and upgrades.

Systems Engaged provides small businesses and non-profits with a comprehensive suite of essential IT management services that help organizations keep focused on their mission. We provide all of this on a flat rate subscription basis:

  • Hardware and software asset inventory management (collection, audit, and reporting)
  • 24X7 server monitoring, alerting, troubleshooting, and notification
  • Resolution/escalation of issues, logging of tickets in MSP’s ticket system for fixes and maintenance performed
  • Event Log monitoring and review
  • Back up monitoring/log checks and review
  • Anti-virus/anti-spyware log checks and review
  • Server availability checks and monitoring
  • Critical service availability checks and monitoring including DNS, DHCP, TS, SQL Server, Exchange, IIS, etc.
  • Configuration, maintenance and support of Active Directory
  • Configuration, maintenance and support of server applications including Exchange, SQL, IIS, etc.
  • Basic response time monitoring and review
  • Performance metrics monitoring, review, and reporting
  • Deployment of critical operating system and software patches including service packs
  • Patch and service pack management and logging
  • Anti-virus/anti-spyware scans, detection, and removal
  • Clearing virus and spyware quarantines
  • Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
  • Reboot of servers as needed
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Network Management

Managed service operations center with minute-by-minute reports of the health and activity of your network.

  • Monitoring of all network traffic and health
  • DNS Management
  • Vulnerability monitoring
  • Configuration, monitoring, and management of all network devices

Personally and selfishly I truly appreciate having your services available so I don't have to be the IT person!  The staff also appreciates having Joseph available to call with problems as they arise.  He has been extraordinarily responsive and his services are excellent.  We could not have chosen a better source for our IT needs.

Diane Wyrick
Our Lady of Grace Catholic Church

Learn more about us

We help small businesses and non-profits achieve their goals through IT

We are a full service IT department for small businesses and non-profits that can’t afford or don’t require a full time IT department.

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Benefits of managed IT services

We provide CIO services to help you develop and maintain an IT plan according to your needs.

Proactive management with one-click technical support means fewer surprises allowing you to focus on your business.

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Freeing small businesses and non-profits to accomplish their mission since 1984.