Benefits of Managed IT Services

Network Management

• Monitoring of all network traffic and health
• DNS management
• Vulnerability monitoring
• Configuration, monitoring and management of all network hubs, switches, routers and access points (up to five network devices per site).

On Site Service

• On site setup and ongoing maintenance of Windows OS workstations, servers and networks
• Knowledge transfer or training to in-house administrators and end users.
• Repairs and/or replacement of parts. (Does not include cost of materials or labor performed by third-parties.)
• Hours purchased for on-site service can be used for non-on site services not already covered elsewhere. For example, the time can be used for data migration or custom programming services.

Other Benefits

• CIO services to help you develop and maintain an IT plan according to your needs and budget.
• Procurement of all software and hardware. We liason with all of your vendors.
• Executive reports let you know the health of your IT investment.
• License tracking and management.
• One-click technical support.
• Peace of mind; our proactive management means fewer surprises.
• Consistent budgeting means you pay a flat rate for our comprehensive IT services.